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Setup Guide 2026-02-12

Guide: Adding Products, Categories & Variants to Your Store

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OrderViaChat Team
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Guide: Adding Products, Categories & Variants to Your Store

Your store is created — now let's make it look professional. This guide covers everything about managing products, categories, and variants.

Adding a New Product

From your Admin Dashboard, click "Add Product" and fill in:

1

Product Name

Be specific: "Chocolate Fudge Brownie" not just "Brownie"

2

Price

Enter the base price. For different sizes, use the smallest size price.

3

Description

1-2 appetizing sentences: "Rich dark chocolate brownie with gooey fudge center, topped with sea salt."

4

Photo

Upload a clear, well-lit photo. Natural light works best!

Organizing with Categories

Categories group products for easy browsing:

🍕

Restaurant

Starters · Mains · Desserts · Drinks

🧁

Bakery

Cakes · Cookies · Pastries · Breads

👕

Fashion

Tops · Bottoms · Dresses · Accessories

Adding Product Variants

Variants let customers choose options like:

  • Sizes: Small, Medium, Large
  • Flavors: Chocolate, Vanilla, Strawberry
  • Add-ons: Extra cheese (+$2), Bacon (+$3)

How Variants Work

Customers see options to choose their variant. The selection is automatically included in the WhatsApp order message.

Photo Tips

✅

Do: Use natural daylight near a window

✅

Do: Use a clean, simple background

✅

Do: Show the actual product customers receive

❌

Don't: Use blurry or dark photos

❌

Don't: Use stock images that don't match

Need Help?

Try the AI Generator — describe your business and it creates your entire catalog.

Try AI Generator

Want to see it in action?

OrderViaChat is now an interactive demo. Explore the live store, or get in touch for one of your own.